Reviews

I can't express adequately with words as to the satisfaction felt doing business with Scogin-Aire. The air conditioning went out Saturday evening. I called Sunday morning expecting to have to wait for assistance until Monday. Much to surprise my phone call was answered. Mr. Scogin was very much professional and accommodating. He took the time to go over a few things (troubleshoot) while on the phone with me and had the most pleasant of demeanors. Unfortunately the fix was going to require a trained mechanic. Generally people are resting and enjoying their Sundays, but within an hours time he had a tech at the house to get the air back up and running. Not only was Mr. Scogin the consummate professional, but his tech Anselmo was truly a pleasant individual who took care of my issue in a most timely fashion. The issue with the ac was a relative quick fix and in no time the house had cooled and momma was happy. It would be an understatement to say that Mr. Scogin and his representative were anything other than the most genuine, good natured, and honest of peoples any of us should hope to encounter. I, myself, will never look further than to Scogin-Aire if and when an HVAC issue arises. I certainly will recommend this company to anyone I know. Absolutely could not have been more pleased with the service received. Truly good people who had shown integrity, honesty, and knowledge in their craft. Thank you Scogin-Aire for everything.

Oscar just repaired my Air Conditioner & was a calm, polite, trustworthy mechanic. He explained everything in laymans terms, offered membership to save money in upkeep of AC, & all-around kind individual.Thank you for your service!Debbie Adams

I would like to say A huge thank you to Scoggin air and heat. This company is the best I’ve ever used. Josh and Oscar came out and put in portable air conditioning systems immediately and put in two window units so we would havesome air conditioning. Oscar is a professional knows his stuff. The company gave us a great air conditioner at a great price and we are so thankful that we have a wonderful working air conditioning system now thank you so much I highly recommend y’all to anyone who needs repairs or a new one .

Scogin Aire is simply the best...period. They have done a great job in the past and did so today involving a minor wiring issue. Michael and his team are very experienced and skilled technicians and know their business well, are very attentive and informative, and explain the issues and how to resolve them. Pricing is honest and fair - something you don't often get on residential services. Scogin is my HVAC company for life!!

I have nothing but praise for Scogin-Aire Mechanical. First-class technicians! Prompt & courteous service from the first moment of contact to thanking them upon completion of the job. Excellent troubleshooting by Oscar and great installation job by Juan & Victor. Outstanding communication from the dispatcher also. They are quick to respond and kept me informed throughout the process. The installation guys spread out tarps in the work area to minimize affecting the house and thoroughly cleaned up after themselves upon completion. It's so good to finally find a company with great technicians who truly care about their customers and represent their company well. The entire process was a team effort!!

Always an excellent experience!

Remember the good old days "when there was great customer service, and people cared about their job performance. A hand shake on their word was gold?" This is what you get with Scogin Aire. I called to have them look at the issues my AC was having. The owner "Michael" came out and went to great detail on the issues my 18 year old system was having. It was not cooling well and leaking freon along with a water drain line issue. He also showed me the electrical amp draws and how I can save money on my electric bill with a new energy efficient unit. I decided to go with a new energy efficient system that he recommended. Before I was scared to go into my unsafe dark attic and thanks to Michael and his crew; Oscar, Juan, Adalfo and Diego. My attic now has lighting and sturdy decking for accessibility and storage. They even went to great lengths to recommend re-hanging my restricted duct work that was just laying on the attic floor. They also noticed my clothes dryer vent that exhausted through my roof was loose and clogged. I had them clean and repaired it. You don't find companies any more that go out of their way to take care of their customers and clean up during and after work is completed. I highly recommend Scogin Aire if you are looking for 100% satisfaction guarantee on products and service.

My name is Dawn Callahan and I LOVE Scogin-Aire. These people treat you like you actually matter, unlike most companies I deal with. I can't say enough good things about them. Can you imagine needing ac/heat work and they actually come out when you call them?? They do it. These are the nicest most knowledgable people. From Richard Blackwell to Chelsea to our tech Anselmo. Thank you guys for taking such good care of us. Chelsea even called to check on me this morning. Who does that?? They do. Love them!!!!!

We have used Scogin-Aire for many years and will continue using their services. They are prompt, polite and always do an excellent job. We have a maintenance agreement and they come out twice a year to keep our equipment running. I highly recommend them.

Michael came out and did a full review of my parent's house to replace furnace/AC. They were highly recommended and extremely professional & friendly. Due to some unforeseen contracts my family had, we had to use another company. I felt really bad we could not give Scogin-aire the job. However, next time they will be my first and only call. Highly recommended.!

I am new to the area and when I arrived Scogin-Aire was recommended by the previous owners. Since then, the team at Scogin-Aire has proven themselves time and time again. Their customer service is impeccable. --Shout out to Sharon for her amazing positive attitude and her southern hospitality-- The technicians are on time and on task, always with an explanation and a smile. Thanks to the team at Scogin-Aire for a job very well done.

I have used Scogin aire for over ten years and they are a great family-based company. The owner Michael Scogin is an outstanding owner and technician. His techs are well equipped for anything. They are always right there for me. I use him exclusively.

Always professional, on time and fairly priced. Won’t use anyone else!

Had a heating check performed before using heater for the year. They were on time, quick and professional.

"The Little Things Matter". I would have to write a book to say all the little things that Michael and his crew did that really matters to me. From how to choose the right system and not go overboard to the workmanship of the installation. All the services were secured and relocated to prevent tripping hazards. The gas line was re-worked to be level and plumbed. They even installed an access point to clean out the condensate line. The little things added up and mattered to me.

Scogin Aire is just awesome. The customer service is exceptional and technicians are very knowledgeable. Desperate for help with our AC unit Michael Scogin himself came out to our home within the hour we put in the call. This was an after hours call and he is such an amiable and experienced professional. He gave us a crash course on our AC unit and went above and beyond to even check out the entire unit. He detected the problem in a very short time. He is very humble and experienced professional, He has a great passion and understanding of the AC unit. I will use Scogin Aire again, I like what the stand for Truth, integrity, knowledge and exceptional customer service.

Oscar came at extremely short notice and repaired our A/C unit during the current very hot weather. He did a great job as usual, was extremely quick and courteous. We have used Scogin-Aire since 2007 and they have always been prompt and professional. Highly recommend Scogin-Aire. Wouldnt use anyone else.

Scogin Aire has performed 3 jobs at 2 different homes for me over the past 2 years. I had been very disappointed in the services of other companies that I had previously employed. Decided to give Scogin Aire a try. From the very get-go they got the repairs done efficiently, professionally and economically. The technicians new their jobs very well and were prepared for any unexpected issues. Very experienced people. Having just finished a compressor/condenser and evaporator replacement - again, they did an outstanding job in the July heat. In my opinion Scogin is at the top of the food chain in the HVAC workspace in the Houston area. Don't hesitate to give them a call. Hey, just read the other reviews.

Michael and company were very personable and friendly and very professional. They took all necessary precautions to make my family feel safe as they worked in and around our home. Service was prompt and done at a very reasonable price. Thanks to Scogin-Aire for fixing our A/C ASAP on a hot July day. I would recommend to anyone.

Upstairs unit with newly-installed evaporation coil was giving error messages on thermostat. Scoggin technician Anselmo Navarro showed up 9 am Sunday morning. Cooperative effort with customer identified source of error messages (heat leak near thermostat from attic access door). Anselmo weather stripped door jamb with customer provided weather stripping. Top notch service on a day, at a time. when service is rare.

The evaporator coil in the upstairs unit finally wore out. Scoring technicians Oscar and Anselmo arrived exactly on time, removed the old unit, installed the new and recharged the system. Quick, clean, professional. Project manager Richard Blackwell kept us informed on all facets of the process from diagnosis, parts sourcing, scheduling. First class from start to finish.Larry & Sherry Daspit